We respect your privacy. This policy explains what we collect, how we use it, and your choices.
Information we collect
You provide name, shipping/billing address, email, phone, payment method (processed securely by our payment partners), gift messages, and order details.
Automatically: device info, IP address, browser type, pages visited, and cookies/analytics for site performance and marketing. Our system does not retain payment information of any kind.
Optional: product reviews, survey responses, and preferences.
How we use your information
To process and fulfill orders, provide customer support, personalize your experience, send transactional emails (order & shipping updates), and—if you opt in—marketing communications.
To prevent fraud and maintain site security.
Sharing
We share data only with essential service providers: e‑commerce platform, payment processors, shipping carriers, email/SMS providers, analytics, and fraud‑prevention tools. These partners process data under their own policies.
We do not sell personal information.
Marketing choices
You can unsubscribe from marketing emails at any time via the link in our emails or by contacting [[email protected]].
Cookies
We use cookies for cart functionality, preferences, analytics, and ads. Manage cookies in your browser settings.
Data security & retention
We use administrative, technical, and physical safeguards appropriate for a small business (e.g., HTTPS, limited access, and tokenized payment processing).
We retain order records for [e.g., 7 years] or as required by law; marketing data is retained until you opt out or it’s no longer needed.
Your rights
Depending on your location, you may request access, correction, deletion, or portability of your data. Contact [[email protected]] with your request. We’ll verify identity before acting.
